Labs
Overview In today’s data-driven business landscape, historical data holds immense value. For businesses utilizing Salesforce as their CRM platform, the ability to harness historical Salesforce data can unlock a treasure trove of insights. In this article, we will delve into how Power BI can consume historical Salesforce data using GRAX. This integration empowers businesses to … Continued
Labs
Why Lead Enrichment in Salesforce is a Challenge (and How AI Helps) Have you ever wanted to find out more information about your leads—like phone numbers, email addresses, company size, or any contact data? Who hasn’t! Recent advancements in AI capabilities have created new opportunities for Salesforce data enrichment for enhancing CRM systems with autonomous … Continued
Labs
Unlocking the Full Power of Salesforce Agentforce with Your Data Salesforce’s introduction of Agentforce marks an exciting development in how businesses can leverage artificial intelligence to better manage customer relationships. These AI agents can now handle complex tasks that previously required human intervention, from qualifying potential customers to answering support questions. But what if you … Continued
Blog Posts
Introduction What to Expect This ebook provides an introductory overview on Generative Artificial Intelligence (Gen AI) and a primer on how to prepare for your organization’s first GenAI project. This is not intended to be a technical document or geared towards any specific tech stack. If all you know about AI is what you may … Continued
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